FAQs

Delivery typically takes approximately 2–3 weeks, unless otherwise stated. Any customs duties or import fees that may apply to international deliveries are the responsibility of the buyer.

We accept credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay / Google Pay, and bank transfers. All payments are securely encrypted.

Yes — we offer numerous currencies and countries; please select your country from the drop-down list at checkout.

Yes — unless otherwise stated, all prices include statutory VAT.

Our products are returnable. If you are dissatisfied, please contact us so we can arrange a return or exchange.

You can check the status of your delivery via "Track your order" in the menu.

If you contact us promptly, we will check whether a change or cancellation is possible. Please note that products remain our property until full payment is received.

We accept a wide range of currencies – including Euro (EUR), Swiss Franc (CHF), US Dollar (USD), Indian Rupee (INR) and many more.

Yes — you can order without prior registration. However, an account offers advantages such as…